FREQUENTLY ASKED QUESTIONS

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RESERVATIONS AND BOOKINGS

Q: How do I book a stay?

A: You can book directly through our website at https://patrenahomemanagement/booking-hub-1  or by contacting us. Once your reservation is confirmed, you’ll receive a confirmation email with all the details.

Q: What is your cancellation policy?
A: Cancellations made 14 days or more before arrival will receive a full refund. Cancellations after that period are non-refundable.

Q: Is there a minimum night stay?
A: Yes, a minimum of 2 nights is required. Some holidays and peak seasons may require longer stays.

CHECK-INS AND CHECK-OUTS

Q: What time is check-in and check-out?
A: Check-in is at 4:00 PM, and check-out is at 10:00 AM. Early check-in or late check-out may be available upon request and may incur additional fees.

Q: How do I access the property?
A: Entry is keyless. You’ll receive a unique code for the smart lock 24 hours before your stay.

FEES AND POLICIES

Q: Is there a cleaning fee?
A: Yes, there is a non-refundable cleaning fee of $150 per night.

Q: Are pets allowed?
A: While we are pet lovers, unfortunately, pets are not allowed at our rentals.

Q: Do you allow smoking?
A: No, all properties are strictly non-smoking. A fine will be charged if violated.

AMENITIES AND SERVICES

Q: What amenities are included?
A: All rentals come with Wi-Fi, fully equipped kitchens, fresh linens, towels, and complimentary starter supplies. Specific listings may include extras such as laundry, parking, or outdoor spaces.

Q: Is housekeeping available during my stay?
A: Mid-stay cleaning can be arranged for an additional fee.

Q: Do you provide parking?
A: Yes, free on-site parking is available at most properties. Please confirm with your specific rental.

SPECIAL REQUESTS

Q: Can I host events or parties?
A: Events, parties, or large gatherings are not permitted unless pre-approved.

Q: Do you offer long-term stays?
A: Yes, extended stays are available. Please contact us for special rates.

Q: Can you recommend local attractions?
A: Absolutely! We provide a welcome guide with local dining, shopping, and entertainment recommendations.

 ✨ Daley Stay Rentals – Where Every Stay Exceeds Expectations. ✨